I HAVEN'T RECEIVED MY ORDER CONFIRMATION EMAIL
We send out all order confirmation emails automatically when your order is fulfilled, if you cannot find the email in your inbox, please check your spam folder. If you still cannot find your confirmation email, it is possible you entered your email incorrectly. Please contact us with your full name and address, and correct email. This way we can locate your order number and correct your email on the system!
CAN I CANCEL MY ORDER?
We like to move very fast to ship to our loyal customers asap, so we usually pack and dispatch orders very quickly. This means we cannot cancel orders once they have been placed, because they automatically get packed and processed.
WHY HAVE I ONLY RECEIVED 1 BODYSUIT DURING THE BUY 1 GET 1 FREE SALE?
To receive 2 or more bodysuits, you must have added 2 or more bodysuits to your cart for the automatic discount to apply. We have tried to make this very clear, and it says this around 4 times on the collection and product page in bold red text.
I HAVEN'T RECEIVED A SHIPPING CONFIRMATION
We send out all shipping confirmation emails automatically when your order is fulfilled, if you cannot find the email in your inbox, please check your spam folder.
WHEN WILL I RECEIVE MY ORDER?
All orders are usually received within 3-12 days. This can heavily depend on your location, and the amount of orders we are currently receiving. We apologise for any delays, we are selling out very quickly and doing our best to stay on top!
WHY IS THERE NO INFORMATION ON MY TRACKING NUMBER?
There is sometimes a delay of data provided by the shipping couriers. It sometimes takes a few days for the tracking info to update on to the system, so please be patient as we can assure you that your order is on it's way to you!
Please check out our shipping and returns policy here.
Please checkout our sizing FAQ here.
STILL HAVE QUESTIONS?
No problem! Shoot us an email to firstname.lastname@example.org or use our contact form.